I wish there was an option to give less than 1 star. Because to be frank, Sylvia is absolutely the worst dietitian I have ever worked with, and I have worked with several. Sylvia is unprofessional, she was 15 minutes late to a meeting she specifically asked me to come in early for, because she was out buying “toner” for her printer. I wish this was the worst of it.... her platform is meant to be about working with people with eating disorders, yet she completely lacks empathy, tact and sensitivity, three things a health care professional should absolutely possess. Sylvia said things to me in our session like, “wow, do you see how much you have to change,” and “your psychiatrist clearly needs to work with you on this further.” When I explained that the plan she had given me seemed unfeasible, she told me it was the job of my psychiatrist to help me through it. She told me that she would never ask her clients to count calories, while handing me a 1200 calorie a day meal plan. Most importantly, she gave me a plan that included white pasta, muffins and pancakes, after I informed her that I had an issue with pre diabetes and had to be very careful of my sugar. Sylvia proposes a cookie cutter plan that is CERTAIN to cause anxiety and stress for those who have issues withe emotional overeating. Not only do I feel that she incapable of performing the basic duties of her job, she is also irresponsible and proposed things that my health professionals confirmed would be detrimental to my health. When I explained all of this and asked politely for a refund, I was asked to come in for another session. She doesn't seem to understand that the last thing a person wants to do after receiving terrible treatment, is to waste time to do it all over again. When I explained this, she stopped answering me, and has been ignoring every email I have sent in in the past two weeks. DO NOT see Sylvia unless you want terrible advice, that wastes your money. My fitness pal is more effective than her...NOTE TO YOU SYLVIA: After reading your response, it is clear that you are unwilling to take any responsibility for the detrimental advice you gave me. I told you I would not write a review if you simply refunded me for our sessions. I asked for that refund because what I paid for, is NOT what I received. My identity, as you can see is NOT anonymous, I have no problem with stating who wrote this review, because frankly, I am in the right here, and I have NOTHING to hide. You know it, I know it, and each of the 3 other doctors I consulted re: your advice, know it too. Before you get on your high horse and try to to discredit my claims, understand that all the evidence is here to show that you did not show a duty of care to me, as your patient. For this fact, I should receive a refund. Our "toxic back and forth," is more just me trying to get your attention, and you completely ignoring those attempts. I emailed you 7 + times and gave you the option of resolving this between you and I, but you did not take it. Don't try and act like your "meeting of the minds," was a just solution to what your advice put me through, it was simply a means of saving face without having to return the money you should have returned weeks ago. I will undoubtedly be passing this exchange along to the Social Board of Ontario regulatory board. Your response shows exactly want kind of health care worker you are, and it is not impressive.